Definition
What is an AI agent?
An AI agent is software that can decide on steps and call tools (search, tickets, email, APIs) to complete a task, typically using a language model to choose the next action.
A chatbot answers in language. An agent may change state in another system. That difference is why approvals and traces matter. Agent vs chatbot · Build an agent
If the problem maps to work we actually ship, we will say so in 20 minutes.
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